About SAIBTell me about SAIB
An Intimate Cosmetic brand SAIB provides carcinogen-free contraceptive and intimate hygiene products. The brand name SAIB /seiv/ flips the word BIAS, signaling an overturning of the gender bias to destigmatize women’s engagement with sexual activity. The brand aims to normalize the perception of sexual wellness and redefine them as a natural and healthy part of life and self-care.
- Where are SAIB's products made?
All of our products are produced and manufactured in Korea. Along with Korea's advanced technology, our products go through strict safety inspections before their release. We take pride in thorough quality control.
CondomsHow does your company ensure the safety of SAIB condoms?
Our condoms are FDA 510(k) approved and ISO certified, meaning they are approved by federal standards to be safe and effective for consumer use. Through various safety tests (electronic, wind volume & pressure, quantitative, and 5 Bacillus test), SAIB detects minute defects before shipment, and discards defected condoms immediately.
- Why should I keep the condoms in my tin case?
There are several reasons why a condom loses its effectiveness, and improper storage is one of them. Thin condoms are very sensitive, and friction, heat, and pressure can damage the condom or dry up its gel coating. We highly recommend you to carry them safely in our damage-proof tin case.
- How are Premium Real Feel condoms different from Premium Condoms?
SAIB Premium Condom Real Feel is thinner than the original Premium Condom for heightened sensitivity.
Since both condom types are identical in function and size, we recommend you choose the condom type that makes you and your partner comfortable.
Rest assured, every condom adheres to the same rigorous testing standards!
- Are SAIB condoms lubricated?
Yes, SAIB Premium Condoms are pre-lubricated. The lubricant is hypoallergenic and silicone-based, which is most recommended with latex condoms based on the WHO (World Health Organization) Guidelines.
- What is the shelf life of SAIB condom?
SAIB condoms preserve their ideal condition up to 5 years from the manufactured date, if unopened. Condoms should be stored in a cool, dry place at or below room temperature, no warmer than 40°C / 100°F. You can find the exact date of expiration on the foil package.
Feminine WashWhat makes SAIB feminine wash so special?
SAIB feminine wash is formulated with only 10 natural ingredients and absolutely free of glycerin, synthetic fragrances and pigments, and animal byproducts that could possibly weaken your skin or urinary and vaginal organs. It is comprised mainly of organic apple water that conditions and moisturizes the skin; and probiotics and cranberry extract that have anti-infective effects on urinary and vaginal health.
- Why do I need to use feminine wash?
Our bodies constantly undergo hormonal fluctuations that can easily disrupt the pH of the vaginal environment and make you more vulnerable to infections. Proper hygiene is crucial as the vulva does not have an additional dermal layer that acts as a barrier from the hazards of bad bacteria and foreign disruptors. We suggest using a gentle, natural wash exclusively for the vulva as the first step to proper hygiene.
- Why is vaginal pH balance important?
A healthy vagina pH ranges from 4 and 5, and it can be easily disrupted due to internal factors from menstruation to weakened immunity, and external factors from wearing tight jeans to taking antibiotics. A healthy vagina environment naturally has an abundance of good bacteria like lactobacillus, but a disrupted pH makes the vagina more prone to yeast infections, bacterial vaginosis and even sexually transmitted infections. SAIB feminine wash is a product that cultivates the sub-acidic pH balance, preserving an optimal skin environment for women.
- How often should I use the Feminine wash?
We recommend using SAIB feminine wash 1-2 times everyday, as part of your daily shower routine. Made with mild ingredients, the wash is safe to use 24/7 as long as it's applied externally and fully rinsed.
- Is SAIB feminine wash only for the vagina? Can my boyfriend use it too?
Our feminine wash is 99.66% naturally-derived and has been clinically tested for 0.00 irritation rate, meaning it's safe to use even on the most sensitive skin type. It's made to gently cleanse the most sensitive and delicate areas, with no exception to the penis.
- Is SAIB feminine wash safe to use while I'm pregnant? with my toddler?
No, we do not recommend pregnant women and children under 3 years old to use a feminine wash.
During pregnancy, hormonal fluctuations bring about many changes in one's body, including increased pH, blood flow, skin irritability, and vulnerability to infections. These changes vary in outcomes and intensity for every person and thus, anything that goes into your body must be taken with extra precaution. The same goes for babies under 3 years old, as they have extremely sensitive skin and underdeveloped immune systems.
- What is the shelf life of SAIB feminine wash?
SAIB feminine wash expires after 30 months from the manufacturing date if unopened and 6 months after opening. You can find the exact date of expiration on the package.
LubricantWhat makes SAIB lubricant so special?
SAIB Intimate Natural Soothing Lubricant is formulated with only 8 natural ingredients and absolutely free of glycerin, paraben, synthetic fragrances, and animal byproducts, all of which could have adverse effects on the skin.
Three key ingredients include Centella Asiatica leaf water that holds soothing and regenerative properties; and probiotics and cranberry extract that have anti-infective effects on your urinary and vaginal health. With such benefits, our lubricant not only serves you in bed, but also suits your varying vaginal needs in the day.
- What is the pH value of SAIB lubricant?
Our lubricant has a pH range of 4 to 5, which matches the pH range of a healthy vagina. Any foreign substance with a considerably higher or lower pH may cause irritation and growth of bad bacteria.
Please keep in mind that vaginal pH tends to increase slightly during sexual arousal and orgasm, and this physiological response could be accountable for the tingling sensation you experience with lubricants in general. If you find this sensation unpleasant, we recommend you apply the lubricant before and after, not during, intercourse.
- How often can I use SAIB lubricant?
The frequency will vary from person to person depending on your lifestyle and self-care routine, but the bottom line is that our gentle lubricant can be used as many times as you wish throughout the day! Use our lubricant to soothe after waxing, ease menstrual cup insertion, lube up during sex, and more.
- Can I apply SAIB lubricant on all parts of my body? Is it oral-friendly?
Our lubricant can be applied anywhere on your and your partner's body. It's made with 99.99% natural ingredients and free of unnecessary chemicals like glycerin and paraben, making it safe to use head to toe for soothing and moisturizing. Although our lubricant is not designed to taste good, it's not harmful if ingested.
- Does SAIB lubricant contain artificial fragrance?
No, our lubricant does not contain artificial fragrances or pigments. Centella Asiatica leaf water makes up 92% of our lubricant, and this dominant ingredient gives the lubricant its subtle and natural fragrance.
- How should I apply and wash off SAIB lubricant?
First things first, wash your hands with soap. Then, squeeze a small amount and apply it to the desired body part. Reapply as needed. Depending on personal preference, you may choose to warm it up in your hands before the application to match it to your body temperature. Our lubricant washes off easily with warm water.
- What does it mean for a lubricant to be water-based?
Water-based lubricants, otherwise known as "versatile lubricants," are ideal for sensitive vagina/skin types and compatible with silicone toys and latex (and most non-latex) condoms, unlike silicone- and oil-based lubricants that can degrade condoms and toys. As the name implies, they are water-soluble and washes off easily from skin and fabric. Our water-based lubricant has a lightweight gel consistency that most closely resembles the vagina's natural lubrication. Even better, its Centella Asiatica leaf water base heals and nourishes the skin.
- Is SAIB lubricant safe to use while I'm pregnant? when I'm trying to conceive?
Our pH-balanced, hypoallergenic lubricant is perfectly safe to use in all stages of your pregnancy. Although our lubricants don't contain spermicide and chemicals, we do not recommend lubricants in general if you're trying to conceive because fluctuations in vaginal pH can interfere with sperm motility and survival. Please consult your doctor or a health expert for advice.
Shipping & ReturnDo you ship internationally?
Yes! We ship globally, see below for full list.
Australia, Belgium, Brazil, Canada, Chile, China, France, Germany, Hong Kong, Indonesia, Italy, Japan, Macau, Malaysia, Mexico, Netherlands, New Zealand, Philippines, Qatar, Saudi Arabia, Singapore, Spain, Switzerland, Taiwan, Thailand, United Arab Emirates, United Kingdom, USA, Vietnam.
We offer free shipping for orders over $100 from the below countries:
Canada, China, Hong Indonesia, Japan, Kong, Malaysia, Thailand, Taiwan, Singapore. Vietnam, United Kingdom, USA.
If you have a question about shipping to your residing country, reach out to firstname.lastname@example.org for further assistance.
- How long will it take to get my order?
Please allow us up to 3 business days to process your order. Processed orders will then take 5-20 days to arrive, depending on your location. Delivery details with tracking code and carrier service will be provided in your shipping confirmation email. Please note that shipping may take more than 30 days depending on the final destination.
- How much does shipping cost?
Shipping rates will vary depending on the order quantity and destination. Rates start from $6 and will be automatically calculated upon checkout.
- How can I get free shipping?
Free shipping is available for orders over $100 being shipped to China, Hong Kong, Indonesia, Japan, Malaysia, Singapore, Taiwan, Thailand, the USA, and Vietnam.
- What is the return policy?
Although we love SAIB products, we understand that SAIB products may not be the best for you. However, given the nature of our products, we cannot accept returns. For further assistance, please contact email@example.com.
- Can I change or cancel my order?
Please send us an email at firstname.lastname@example.org with your order information, at your earliest convenience. We will try our best to resolve issues regarding your order, but please keep in mind that your order may not be canceled or changed once it's shipped out.
- Do I have to pay taxes?
We do not charge additional tax. However, globally shipped packages may be subject to custom duties and import tax, and total incurred fees is determined by your local customs authority. We recommend checking with your local customs office for more information.
Wholesale InquiryWhere should I send inquiries or purchase orders regarding wholesale?
Please send us an email at email@example.com with your company's introduction. SAIB Global Business team will get back to you shortly.